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Services

We understand that change is scary. The unknown can present a new set of challenges that many suffering mental or physical distress feel they are not up to facing. The support Eneca delivers is not just about the general day-to-day assistance, it’s holistic.

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  • 24 Hour Support.

    Around-the-clock care is provided for participants in need of such support.

    These include:

    • Behavioural strategies
    • Feeding
    • Epilepsy assistance
    • Diabetes management
    • Hoist and transfer support
    • Personal care.

    Our qualified and professional team can also assist with the administration of medication and general personal care where necessary.

    Our 24-hour support is provided in one of two ways:

    1. ‘Active support’ is for participants in need of constant or intermittent care throughout the night.
    2. ‘Sleepover support’ can assist those who may have a need arise during the night. Our staff will dedicate some time to ensure an individual is relaxed and comfortable in the hours leading up to sleep and also first thing in the morning.

    For those in need of Active Support, a member of the Eneca support staff will remain awake and alert throughout the night.

  • Community Access 
    and Transport.

    Remaining active physically, mentally and socially is extremely important for well-being.

    Our support staff will assist with any travel needs you may have, including:

    • Outings to the beach or park
    • Seeing a movie at the cinema
    • Going to the shops and supermarket
    • Sporting activities, like golf, swimming or lawn bowls.

    NDIS Transport 
    Options.

    1. If you have a transport allocation in your NDIS plan listed as ‘self-managed’, it means the NDIS will pay your transport allocation directly into your bank account. We can help you organise this.
    2. If you have a transport allocation in your NDIS plan listed as ‘agency managed’, we will work with you to reflect this in the service we deliver to you.
    3. If you have no transport funding in your NDIS plan and believe that travel is needed, you can contact the NDIS, or your support coordinator. Or if you’re not sure what to do, give us a call, we can help.

    There are also other transport options available which we can walk you through once we start working together.

  • Pathways Program.

    When navigating a major lifestyle change, it’s normal to feel disconnected from yourself and your community. If mistakes or missteps were made along the way, re-entry can be daunting.

    For anyone who’s eager to contribute in their community – including those experiencing mental health conditions – Eneca can provide the pathways to help you begin your new life.

    Our experienced and professional support staff can support you on your journey by:

    • Patterning with the right organisations for your goals
    • Making it easy for you to attend lessons, workshops and events by providing transport
    • Monitoring your progress
    • Identifying risks and developing a plan
    • Celebrate your success along the way.
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